Exchanges, Donations, and Lost Tickets
Subscribers may exchange their tickets as many times as they like without a service fee. If you are not a subscriber, there is a $6.00 per ticket exchange fee, plus an upgrade fee if you go into a more expensive performance. We ask that you please give us 24-hours notice. To exchange please call the box office at 215.546.7824 with your credit card or visit in person at 265 S Broad St (Broad & Spruce Streets, Philadelphia). The Box Office hours are Monday through Friday 10:30am to 6:00pm. If there is a performance, the Box Office will stay open until 30 minutes before curtain. Also, during performances, the box office is open on the weekends: Saturday 12pm-7:30pm and Sunday 12pm-1:30pm (or 12pm-7pm when there is an evening performance).
You may also donate your tickets as a tax-deductible contribution.
All sales are final. We cannot exchange or donate tickets after the performance.
If you’ve lost your tickets please contact the box office and we can replace your tickets for no charge!